This article is only relevant to you if your property is supplied by an ISKRA MeterPay smart pre-payment meter.


There are three methods available for topping up the meter:


1. The dedicated MeterPay top-up telephone line: 01183 240450


2. Via the MeterPay web portal through our Quick Top Up


3. Auto Top-Up, which is available through the Tenant Portal. The meter can be set to automatically charge the registered card upon reaching a certain level of credit.


You will need:

- Meter Serial Number (see picture below)

- Postcode

- Debit/Credit Card