Residential

Information for Residential Tenants (AST)

Bin Collection
To learn more about your local area bin collection dates, please visit your respective council's website detailing collection days for different waste....
Fri, 24 May, 2019 at 11:43 AM
How to use PropertyFile for maintenance requests
To use PropertyFile to report maintenance issues, load your PropertyFile app or portal - in this example we will use the app but it is the same layout on th...
Fri, 24 May, 2019 at 11:45 AM
How to use PropertyFile for Emergencies
To use PropertyFile to report maintenance issues, load your PropertyFile app or portal - in this example we will use the app but it is the same layout on th...
Fri, 24 May, 2019 at 11:47 AM
PropertyFile forgotten password
If you have forgotten your PropertyFile password, you can reset it by using any browser to visit: https://wilbridge.propertyfile.co.uk/forgot-password  
Thu, 23 May, 2019 at 11:31 PM
Never received PropertyFile activation email
If you are unable to login to PropertyFile because you never received your PropertyFile activation or invitation email please follow these steps: Visit ...
Thu, 23 May, 2019 at 11:31 PM
Unable to login to PropertyFile
If you are unable to login to PropertyFile please follow these steps: Visit https://wilbridge.propertyfile.co.uk/forgot-password to check if you have hi...
Thu, 23 May, 2019 at 11:31 PM
Property File results
Please re-search for 'PropertyFile' (no space).
Thu, 23 May, 2019 at 11:31 PM
Why did a different agent let my property
We use local agents, harnessing their decades of local area expertise to best market our properties and then use our resources to concentrate on delivering ...
Thu, 23 May, 2019 at 11:31 PM
Why do we charge fees?
Like any business we have to charge fees in order to maintain our systems and overheads. Fortunately by the nature of our integrated state of the art syst...
Thu, 23 May, 2019 at 11:31 PM
Interest or penalty fees for late rent (RESIDENTIAL AST)
If a rental payment is late, interest will begin to accrue pursuant to the terms of your tenancy agreement that governs your occupation of the property.  ...
Thu, 23 May, 2019 at 11:31 PM